How can we help?
Email us
Write from the address on your account so we can find it. We answer on business days, usually within one day.
hello@timetopost.coInclude these details
- Your site address
- The article title, if it is about a specific post
- What you expected and what happened
Never send us passwords or payment details by email.
Common questions
How do I connect my WordPress site?
In WordPress, go to Users → Profile → Application Passwords, give it a name like “Rankpost” and copy the generated password. In Rankpost onboarding, enter your site address, your WordPress username and that password. You can revoke it from WordPress at any time.
Can I edit an article before it goes live?
Yes. Every draft in your queue has an edit link. Change anything you like, then approve it. If you reject a draft, it is not published and does not count towards your monthly articles.
How do I change how often articles are published?
Open Settings in the app and change the cadence. Your plan sets the monthly maximum; within it, you choose the rhythm.
How do I cancel or get a refund?
Open Billing in the app and use the billing portal to cancel. For a refund within 30 days of your first payment, email hello@timetopost.co from the address on your account.
How do I delete my account?
Settings → Delete account. This removes your account and stops all scheduled publishing. Articles already published on your own site stay there, because they belong to you.
Does Rankpost post to social media or build backlinks?
No. Rankpost does one job: drafting and publishing SEO articles on your blog. It does not schedule social posts, send outreach or track rankings.